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    Global State of Customer Service Sophistication

     

    When 96% of customers will leave a company that delivers poor service, it's vital to constantly be rethinking how you can level up to meet customers' demands for exceptional service experiences. Explore trends in customer service and the factors driving them in the Microsoft whitepaper, "Global State of Customer Service Sophistication." Download you for free copy for insight, including an overview of Microsoft's innovative Service Sophistication Model and see how it can elevate service levels to foster brand loyalty.

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    Global State of Customer Service Sophistication published by Dean Dorton

    Dean Dorton is a full service business consulting group that enables our customers to compliment and/or extend their internal teams.  We do this through a variety of offerings, from accounting and audit services all the way to technology specialties such as Cybersecurity, Managed IT Services, ERP Software Implementation, Data Analytics and AI, and Collaboration.  All of this is overlaid with Industry expertise and business consulting to ensure that these services drive to your bottom line as well as top level goals.