What are the main benefits of using Microsoft Teams?
Organizations can experience several benefits from using Microsoft Teams, including improved collaboration among office and knowledge workers, enhanced efficiency for frontline workers, and significant cost savings from retiring legacy solutions. For instance, the composite organization in the study realized a present value of $19.6 million from increased collaboration efficiencies and $14.3 million from frontline worker efficiencies. Additionally, administrative efficiencies contributed $8.1 million, leading to a total benefit of $47.10 million over three years.
How does Microsoft Teams improve employee productivity?
Microsoft Teams enhances employee productivity by providing a centralized platform for communication and collaboration, allowing users to seamlessly switch between chats, voice calls, and video meetings. This integration reduces the time spent on emails and scheduled meetings, enabling employees to focus on their core tasks. The study found that the composite organization saved $19.6 million due to reduced time spent on these activities, ultimately allowing employees to work more efficiently regardless of their location.
What are the costs associated with implementing Microsoft Teams?
Organizations can expect several costs when implementing Microsoft Teams, including licensing fees for frontline workers, which totaled $3.0 million for the composite organization. Additional expenses include planning and change management costs of $3.7 million, ongoing maintenance and support costs of $961,000, and communication equipment upgrades amounting to $4.4 million. Overall, the total costs for the composite organization were $12.06 million over three years.
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